🔒 Last Updated: January 2026

aco365's Privacy Policy – your data is safe with us

Everything you need to know about how the information you provide while using aco365 is collected, used, and kept secure — explained in plain English.

Version 2.8 · January 2026 SSL 256-bit secured
Your Data Is Secure
Layers of data security at aco365
256-bit SSL Encryption
All data transfers are encrypted
KYC Verified
Identity verification system
Never Sold to Third Parties
Your Data Is Never Sold
Secure Server Storage
Regularly audited data centers
256-bit
SSL Encryption
0
Your data is never sold
24/7
Security monitoring
GDPR
Policy compliance

Your Privacy Our Commitment to Protection

How aco365 keeps your personal information secure

Encrypted data transfer

Every piece of data sent to or from aco365 is protected with 256-bit SSL encryption — the same standard used by banking systems.

Data Is Never Sold

Aco365 never sells your personal data to third parties. Sharing information with advertisers or data brokers is strictly prohibited.

Stored on secure servers

Your data is stored in internationally recognized, secure data centers. Regular security audits ensure our servers remain protected.

You're in Control

On aco365, you can view, correct, and request deletion of your own data at any time. You have full control over your personal information.

Biometric security

The aco365 app supports fingerprint and Face ID login. Biometric data stays on your device — it is never sent to aco365's servers.

Marketing opt-out option

If you prefer not to receive promotional emails or SMS, you can opt out at any time from Settings. aco365 respects your preferences.

Have a question?

For any privacy-related questions, please reach out to our Support team.
support@aco365.best

About This Policy

By registering with or using aco365, you agree to this Privacy Policy. We want you to know exactly where your data goes and how it is used.

1

Introduction & Scope

This Privacy Policy applies to the aco365 website, mobile app, and all related services. Whenever aco365 collects information from you, it is done in accordance with this policy.

Aco365 believes that every user's privacy is a fundamental right. We collect only what is genuinely necessary to provide our services. Collecting unnecessary data or misusing collected data goes against our core principles.

This policy has been developed in accordance with the GDPR (General Data Protection Regulation) and international data protection standards. It has been written in plain language with Bangladesh users in mind.


2

What Data We Collect

Aco365 collects two types of data — information you provide directly, and information gathered automatically from your usage patterns.

Data Type What We Collect Necessity
Identity Information Full name, date of birth, national ID number (collected during KYC)
Contact Information Mobile number, email address
Financial Information BKash/Nagad number, bank account (for withdrawals)
Device Information Device type, operating system, IP address, browser
Usage data Games played, time spent, betting history, and session duration
Location Information Approximate country/city (derived from IP address), not your precise location Partial
Promotional Opt-Outs Bonuses claimed and promo codes used Optional
What We Don't Collect

Aco365 never collects or stores your full password, payment PIN, or complete bank card number. Biometric data (fingerprint, Face ID) remains solely on your device.


3

How Collected Data Is Used

Aco365 uses collected data only for specific purposes. Your consent will always be obtained before it is used for anything else.

  • Account management: To create, verify, and secure your account.
  • Service Delivery: To process betting, gaming, payments, and withdrawals.
  • Security Assurance: To detect fraud, money laundering, and unauthorized access.
  • KYC Verification: To verify your age and identity, as required by law.
  • Customer Support: To address your questions or complaints.
  • Personalized experience: To suggest games and offers tailored to your preferences.
  • Legal Obligations: When reporting to a regulatory authority is required.
  • Promotions: To inform you of relevant bonuses and offers, with your consent.

Aco365 will never use your data to mislead you or gain any unfair advantage. Your information is always handled with your best interests in mind.


4

Who Your Data Is Shared With

Aco365 never sells your data to third parties. In certain situations, limited information may be shared with necessary partners.

Payment Processors: Financial information is shared with bKash, Nagad, or your bank as required to complete transactions. Payments cannot be processed without this.

Game Providers: Providers such as Evolution Gaming and Pragmatic Play can see minimal session data to operate their games. They do not have access to your personal identity information.

Legal authorities: We are required to disclose information in response to lawful court orders or valid requests from regulatory authorities. In such cases, only the minimum necessary data is shared.

Your data is never shared with advertisers

Aco365 never sells or rents your personal information to advertisers, data brokers, or marketing companies. This is an absolute policy.


5

Security Measures

Aco365 uses industry-leading technical measures to protect your data. Security is an ongoing process — we regularly audit and improve our systems.

  • Transmission security: 256-bit SSL encryption with TLS 1.3 is applied to all data transfers.
  • Server security: Firewall, intrusion detection system, and DDoS protection are all active.
  • Access Controls: aco365 staff can only access the information necessary for their specific role.
  • Security Audits: Independent security experts regularly review and test our systems.
  • Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
  • Suspicious Activity Detection: Our AI-powered system detects unusual login attempts or transactions and issues alerts in real time.

Keep in mind, however, that no system can guarantee complete security on the internet. That's why it's important to keep your password strong and keep Two-Factor Authentication (2FA) enabled.


6

Cookies & Tracking Technologies

The aco365 website and app use cookies and similar technologies to keep the site functioning properly and to enhance your experience.

Cookie Types Purpose Type
Essential Cookies Maintaining login sessions, security tokens, language preferences Mandatory
Performance cookies Monitoring site speed and identifying loading issues Optional
Functionality cookies Remembering your preferences (theme, language, last played game) Optional
Analytics Cookies Understanding user behavior and helping improve the site Optional

You can manage cookies through your browser or app settings. Please note that disabling essential cookies may prevent core functions such as login or payments from working.


7

How long your data is retained

Aco365 does not retain your data longer than necessary. A separate retention period is defined for each category of information.

  • Account Information: For as long as your account is active; retained for up to 5 years after closure for legal purposes.
  • Financial Transactions: Must be retained for a minimum of 5 years in accordance with international AML regulations.
  • KYC Documents: Retained for up to 5 years after account closure for legal purposes.
  • Gaming History: For as long as your account is active; 2 years after closure.
  • Support Chat Logs: 1 year after the issue is resolved.
  • Analytics Data: Up to 2 years in anonymized form.

If you request account closure, all data beyond what is required by applicable legal obligations will be deleted or anonymized as quickly as possible.


8

Your Rights

You have several important rights regarding your personal data on aco365. Contact our support team to exercise any of these rights.

1
Right to Know
You can request to see all the information aco365 holds about you. We are obligated to provide it within 30 days.
2
Right to correction
If any of your information is incorrect, you can request a correction. Many details can be updated directly from the Settings page.
3
Right to Erasure
You may request deletion of your data where there is no legal obligation to retain it. This request can also be submitted alongside an account closure application.
4
Right to Portability
You may request an export of your data in a standard file format such as CSV or JSON.
5
Right to Restrict Processing
You can request that the use of your data be limited or stopped for specific purposes.
6
Right to opt out of marketing
You can opt out of promotional emails or SMS at any time via Settings or by contacting Support.

9

Protection of Minors' Data

For users aged 18 and above

Aco365 is strictly for individuals aged 18 and above. We never knowingly collect data from anyone under 18.

If a minor is found to have registered, their account will be immediately closed and all associated data deleted. KYC verification is kept active to enforce age checks.

If a parent or guardian suspects their child is using aco365, please contact us immediately at support@aco365.best.


10

Privacy Policy updates

Aco365 may update this Privacy Policy as needed. If any significant changes are made, you will be notified via your registered email or push notification.

Continued use of aco365 after any changes take effect constitutes acceptance of the updated policy. Check the "Last Updated" date at the top of the page from time to time.


11

Privacy Contact

If you have any questions about this Privacy Policy, or wish to request access to or deletion of your data, please contact us directly.

Email
support@aco365.best
Typically responded to within 24 hours
Live Chat
On the website or app
24/7 Support in Bangla

For formal data requests, we are required to respond within 30 days. For urgent matters, we will aim to resolve them sooner.

General FAQ

Claiming free spins and daily check-in bonuses on aco365 is straightforward. Simply log in to the app or website each day and your check-in bonus will be credited to your account automatically — no extra steps needed. Just log in and tap the "Today's Bonus" or "Check-In" banner on the home screen. Logging in on consecutive days increases your bonus amount, as a reward for your streak. Free spins are typically offered as part of specific promotions, or credited automatically after a qualifying deposit. You'll receive a push notification when free spins are available, and they'll appear under the "Bonus" section of your wallet. Free spins have an expiry period — usually 24–72 hours — so be sure to use them in time. The eligible slots will be listed in the bonus details. With push notifications enabled, you won't miss any free spins or check-in bonuses.

Forgot your password? No worries — recovering your aco365 account is quick and straightforward. Click the "Forgot Password?" link on the login page, then enter your registered mobile number or email address. An OTP (One-Time Password) will be sent to you within seconds. Use that OTP to verify your identity and set a new password. Your new password should be at least 8 characters long — mixing in numbers and special characters makes it even stronger. If the OTP is delayed, use the "Resend" option. If your registered number or email has also changed, contact aco365 Live Chat support directly — after verifying your identity, they will help you recover your account.
🔒 Your data is safe — join with confidence

aco365Play Safe and Enjoy on

Aco365 is committed to your privacy and is with you every step of the way. Register now and start your experience on Bangladesh's most secure gaming platform.

For individuals aged 18+ | Responsible Gaming Policy

Read the Rules
Terms & Conditions →
Play Responsibly
Responsible Gaming →
Get the App
Download →
About Us
Learn More →
বাংলা